Resistance to Change in Public Sector Culture

Resistance to Change in Public Sector Culture CHAPTER 1 Background / General Organisation cannot control environmental changes. They can only change their processes to adapt to the environmental changes and take advantage of the new opportunities that are the changes in the environment brings. When a change is resist is could be a very difficult to achieve the desired reason for the wanted change. This is the case of IFAKO /IJAYE local Government Council Area (IJLGCA) where the management are finding it difficult to change the bureaucratic organisational culture among the employees of the local government council .The introduction of the PACE PROJECT that was aimed at changing the organisational culture was meet by resistance from the employees of the councils area .The PACE PROJECT was program is designed to re-engineer the human and material resources of the organisation in other to enhance and improve their performance and productivity. Ifako/ijaye Local Government council area (IJLGCA), the organization has experienced rapid changes in the last six years to improve the efficiency of the operations as well as the capability of the workforce to produce the desired results which would make the sector to be more effective and efficient in operations. Project PACE, was also purpose is to repositioning ifako/ijaye Local Government council area (IJLGCA) in to world-class organization, by clearly defining the vision for the organization and comparing to reach me that the other Council area created at the same time in Nigeria and elsewhere in the world by operating in compliance with the International Labour Standards by entrenching transparency in the organisational processes enhancing efficiency and making improvements in the value of procurement in the local governance Change management can be defined as a decision-making procedure which modifies or transforms organisation to be more effective and efficient in operations. Organisations need to change to adapt to external or internal development, but realizing effective change could be very problematic .change is so difficult and when it occur successfully it is by miracle. Kanter, stein, and jick (1992) One major barrier to change is resistance from employees of organisations .Resistance is commonly considered is a natural reaction to organisational change. IFAKO /IJAYE local Government Council Area (IJLGCA) government is still using a bureaucratic cultural administration style. The top to bottom approach of culture change in selling the preferred culture to staff has used different presentation styles, such as seminars and workshops, which are unable to change the mind-set of workers, but rather creating a form of resistance from employees who are afraid of losing their job a top to bottom approach with limited room for dialogue In this paper I will be studying the two the approach to change which are (1) Determinism Approach (2) voluntarism approach. The different classical models of change that is the Lewins model to change which would include the Lweins force field analysis to determine the driving forces and the resisting force to the desire preferred organisational culture that is the pace project of ifako/ijaye Local Government council area (IJLGCA). Research Problem Management efforts to refocus IJGCA staff to meet with challenges in the public sector through the PACE project, is yet to produce the desired results since its establishment in July 2004. The various launching, enlightenment campaigns and appointment of the local change-makers / teams are yet to provide the required support for the PACE project.   Project PACE, whose purpose is to reposition IJLGCA into a world-class organization by clearly defining the vision for the organization .Also comparing the achievement with other the Council areas of Nigeria and other part of the world, that were created at the same time by making IJGCA a pacesetter for others to follow is still yet to yield to require result. The Code name Project-Pace, said that it would be a comprehensive, multi-functional and coherent strategy in line with the task of setting up a high level of organization, but now the plan change is still remain at the elementary stage. Staff awareness and understanding of the brand-new part of culture, which was launched in 2005 is still very low. The desired commitment on the path of staff is lacking due to poor understanding of the preferred culture elements which is ACT NOW which elements are: Safety, Performance, Empowerment And Entrepreneurship, Respect And Trust, Innovation, Ownership And Consequence Management ,Teamwork Control And Open Communication, Professionalism. The Recently concluded roll out of the performance management system (PMS) under the PACE project had encountered some resistance, which was largely behavioural and attitudinal employee gives the management a major concern. Employee does not want to loss their power and jobs. Their belief is that this new change will take a lot of them. This research project is set out to address the level of awareness and perception of staff and also recommend new ways of implementing the preferred culture successfully. The Major Research Question à ¢Ã¢â€š ¬Ã‚ ¢ What are the reasons for resistance to change and the lack of adoption of the PACE PROJECT, new culture? Minor Research Questions à ¢Ã¢â€š ¬Ã‚ ¢ What is the level of awareness of the preferred PACE PROJECT CULTURAL and acceptance amongst staff? à ¢Ã¢â€š ¬Ã‚ ¢ To what extent is the organization culture a resisting factor? Objective of the study The research objectives are: à ¢Ã¢â€š ¬Ã‚ ¢To suggest how to create awareness of the PACE project among staff members. à ¢Ã¢â€š ¬Ã‚ ¢ Suggest ways of carrying staff along in the of culture change process à ¢Ã¢â€š ¬Ã‚ ¢ Suggest how to encourage the acceptance of the PACE project à ¢Ã¢â€š ¬Ã‚ ¢ Implement a new culture based on the PACE Methodology The study will focuses on junior, senior management staff of the IJGCA which is one the seven hundred and seventy (770)local government councils areas in Nigeria and will be a Qualitative study of reason for resistance to change. Our exploratory study would be using force field framework. Force field analysis is a model that help us to understand the force and against change in individuals and organisations. Force Field Analysis is a useful technique for investigation, all the forces against the decision. Force filed model used in weighing the pros and cons in an organisation .for the purposes of this study force field analysis would be used to demonstrate the level of resistance of staff to PACE PROJECT. APPROACH Analytical and Descriptive Data gathering methods were adopted: open ended Questionnaire Secondary data review and the writers personal observations and discover reasons for resistance. LIMITATIONS TO THE STUDY The study has several limitations are: à ¢Ã¢â€š ¬Ã‚ ¢ The study is limited to IJGCA. à ¢Ã¢â€š ¬Ã‚ ¢ The size of the sample of staff investigated may limit the generality of the results. à ¢Ã¢â€š ¬Ã‚ ¢ Based on one cultural -change initiative à ¢Ã¢â€š ¬Ã‚ ¢ Time constraints. ASSUMPTIONS That PACE project is capable of implementation That the PACE project is helpful Beneficiaries: This research will benefit the following groups: 1. Employees of ifako/ijaye Local Government council area (IJGCA) 2. ifako/ijaye Local Government council area (IJGCA) 3. Lagos state Government 4. Policy Makers which includes: Head of departments, Council board ORGANISATION The study is presented in five chapters as follows: Chapter one Introduction Chapter Two Literature Review Chapter Three theoretical framework Chapter Four Methodology Chapter Five Conclusions and Recommendations . CHAPTER 2 Literature review Review of existing knowledge on the subject of the research will help in guiding the current research work. To start with, change management (under certain and uncertain environment) review the two the approach to change which are (1) Determinism Approach (2) voluntarism approach. The exiting knowledge on resistances to change would also be reviewed in this section of the study. CHANGE Organisation can be described as a group of people brought together for the purpose achieving certain objectives. As the basic unit of an organisation is the role rather than the person in it the organisation is maintained in existence, sometimes over a long period of time, despite many changes of members. Statt, (1992, p.102).in this defined the important point there is people interacting in order to order to achieve some defined goal. Organisation can also be defined as systems comprising elements of formal organisational management and operations as well as elements of more informal aspects of organisational life. The organisational systems, themselves, are conceptualised as operating in three types of environments. These are the temporal, external and internal environmental whose elements interact with each other to form the triggers of change which are significant in bringing about organisational changes. Stephen P .robbins and Timothy A. judge (2009 ) Change is inevitable in an organisation, that is usually very difficult to implement and it takes a miracles if it occurs successfully because people will always resist it. According to Kotter (1996:3) states that Although some people predict that most of the reengineering, restrategizing, mergers, downsizing and cultural renewal project will soon disappear, due to the fact that many Marco economic forces are at work and this forces may grow stronger in the future .As a result many organisations are pushing to reduce costs, improving their product and service quality, find new prospects for growth and increase growth. This caused many organisations to effect major changes in other adapt to the shifting conditions in their business environment. These changes help the competitive standing of organisations and have position them for a better future. In many situations the improvements have been disappointing, which have resulted to waste of resources and frustrated employees. To some de gree the consequence of change is inevitable. Whenever people are forced to adjust to shifting conditions, it is generally very painful. Organisational change is an ongoing process that is characterised by fine tuning of the fit or match between the organisations strategy, structure, people, and processes. Such efforts are usually manifested at the departmental and divisional levels. Change management is perceived as a set of processes that is used to ensure that considerable changes are executed in an orderly, controlled and systematic approach to achieve organisational change. One of the objectives of change management is the human aspects of overcoming resistance to change in order for organisational employees to buy into change and achieve the organisations goal of an orderly and effective transformation .Kotter and Schlesinger (1979) start that most major organisations need to undertake moderate changes once a year and major changes every four or five years. Inefficient organisational processes, problems with coordination and lack of cooperation are examples of causes for change that happen within an organisation. Changes does not always have an external start point, it can also originate from an internal source. According to Taiwo (2001:24) defines change as the process of analyzing the past to elicit the present actions required for the future. It involves moving from a state, to a future desired state. A change process starts with the awareness of the need for change. One can not understand an organisation without trying to change it. Change helps us to understand an organisation better. Approaches to the Study of Change The study of change has two approaches which are as follow: Determinism approach Voluntarism Approach Determinism approach: This is an approach by Wilson.1992 with the belief that the operations of organisation are influenced by largely by external forces namely economic situation, the environment and the context in which they operate. Change is been caused by external forces which are beyond the control of mangers or change agents. Wilson.1992 view that an organisation as a system operates in an environment and it is operation can be influence by the environment. However Burns (2000) criticise this approach as been over-fatalistic that mangers would only act as a result of external forces after event have taken place. Voluntarism Approach: This approach is based in the assumption that the result of change process is based on the ability of the manager or changer agent to use a choice strategy to determine the outcome of a change process that is the strategic choice implemented can promote or undermine organisational effectiveness. This model will rely on the skill of the manger ability and confidence to achieve the necessary course of change required in the organisation. This process requires that will identify the type of change the organisation needs. By knowing this it would help to determine the method to use in effecting the necessary changes and the areas to change. You can not fully understand a system until you try to change it. This perspective is shown in the figure 1 below. Identify type of change Incremental change Discontinuous change How to Change Set goals to be attained Diagnose what to change igiide Diagnose what to change How to Change Set goals to be attained Diagnose what to change Figure 1: the process of the voluntarism approach as developed by Nadler and tushman Kurt Lwein argued that for organisational change to be successful it most pass through three steps which 1. Unfreezeing or unlocking from the existing level of behaviour: this a also know as status quo changing to overcome the pressure of both individual resistance and group conformity. This knows as the equilibrium state. The unfreezing is necessary because it helps us determine the Driving force, which direct behaviour away from the status quo can be increased and also the Restraining forces, which hinder movement from the existing equilibrium, can be decrease 2. Change or move to a new level : this a change process that transforms the organisation from the status quo to a desired end state, it involves moving from the equilibrium state to overcome the pressure of the both individual resistance and group resistance 3.Refreeze behaviour at the new level: this combine the two approaches . organisations who have succeed in the past are likely to encounter restraining forces if the management want to bring changes in the organisational process similarly ,that organisation with strong culture excel at incremental changes but are overcome by restraining forces against radical changes P.G Audia, E.A Locke and K.G.Smith,( October 2000),p.837-853. This can be illustrated below in figure 2 Force Affecting Changes: From studies there are two types forces that affects change, internal and external (Kreitner, Kinicki p 562) INTERNAL FORCES: This normally occur When people that have been through difficult ,painful and not very successful change efforts often end up been pessimistic and angry conclusions. This usually result to them be suspicious of the motives of those pushing for transformation in the organisation they worry that major change is not possible ,without having a negative impart on them. They usually normally fear that their boss or the management is incompetent. This type of force within an organisation can be described as INTERNAL forces resisting change. Internal forces for change are operative from inside the organization. They are: à ¢Ã¢â€š ¬Ã‚ ¢ Human resource factors. à ¢Ã¢â€š ¬Ã‚ ¢ Managerial behavior/decisions (B) EXTERNAL FORCES. With the trend of globalization, organisations are now encountering challenges in different face. A globalized economy is creating both hazards and more opportunities for every body, which is now forcing organisations, to make sudden change in their processes not only to compete and prosper but also to survive in their industry. Globalization itself is driven by a set powerful forces associated with the following (1)Demographic characteristic (2)technological development (3) market changes (4) Social and political pressure Resistance to change Resistance is seen as a defensive mechanism use by employees to resist change in an organisation which they assume the change would move them from their comfort zone. A major barrier to change is resistance of the people of the organisation .Resistance to change happens when people perceives that the change would take something very valuable from them, this type of reaction is usually been considered as a standard or natural reaction to organisational change. It is not only people that resist change , organisations also resist change they perceives change as a threat to their comfort zone for example an organisational plan or a change in a product line in an organisation maybe considered as a threat among employees which will raised debate , downsizing because of the proposed change . Resistance can be overt, implicit, and immediate. It is easiest for management to deal with resistance when it is overt and immediate. For example if a change is proposed and employees quickly response by complaining , treating to go on strike or engaged in work showdown all this can easily managed by the management by engaging the employees in a dialogue to resolve such issues. in the case of an implicit resistance effort are more subtle to result to loss of loyalty to the organisation , loss of motivation to work , increase in error and mistakes , increase in absenteeism due to sickness and this is more difficult to understand or recognise. In some cases resistance do not normally surface, in a change process is may appear to be minimal reaction at the start but after a week, month, or even years later. Reaction to change can build up and then explode out of proportion in responses to any change action that follows thereafter. According to Golstein(1998) and maurer(1996) resistance to change arise just because management fall to implement reward schemes, training and development , industrial relation and other board human resource processes that will reinforce the change process and assist individuals in accepting it as their own. Inline with this perspective, organisational change will not be successful unless it is owned by the senior management of the organisation. In summary a major force for the resistance to change can be classified into human and organisational sources. Individual source in more off characteristics such as perceptions, personalities and needs while that of organisation is more of the structural makeup of the organisation .Change and resistance go hand in hand: change implies resistance and resistance means that change is taking place. One of the assignments of top mangers and change mangers is to overcome resistance to change of both middle level mangers and employees. Therefore I propose a different view on resistance. The Organisational Culture Organisational culture can be refers to as to be the values and pattern of belief and behaviour that are accepted and practiced by the members of a particular organization( C.D Pringle, D.F .Jennings, and J.G. Longenecker) ,p.594 because each organisation have its own unique cultural which they have develop over time .even organisations in the same industry exhibit distinctly different ways of operating this is further explained in the paragraph below Organisational culture can either facilitate or hinder an organisational strategic action. Organisational culture reflects in the values and beliefs of the process and operations of the organisation. The purpose of organisational culture is to help firm to adapt to environmental changes and to coordinate and integrate its internal operations.(E.H Schein)1985 p.9 .For many organisations the first and major influence upon the culture is their founder, his or her foundational assumptions about success form the foundation of the organisational culture. For example the culture of McDonalds fast food was fast service first which was embedded by the founder Ray A. Kroc, who died in 1984.tildate this it still the cultural of McDonalds fast food. Yukl .P.215-216 points out, that the set of belief about a distinctive competence of the organisation is one of the important elements that make the organisational culture, which makes it different from other organisations. This belief will direct and reflect on the organisational goal and operations. For example an organisation that holds is success to innovation will response quickly to a drop in sale of new product that was introduce to the market. This type of an organisation will offer a common product at a lower price but response to any attempts to lower the cost further . This type of culture normal prevents organisations from adapting successfully to environmental change due to the ever changing need of customers. The needs of consumers are increasing as well as the environment is changing. Example people use more healthy product and environmental friendly products this day. This have cause the culture of organisations to change. In general, we can say that the foundation of an organisations culture reflects the values and beliefs of the founder. But with time the culture is modified as the environment changes. Environmental and societies change render some of the elements of the organisational culture obsolete and even dysfunctional. New elements must be included in the organisational culture and old obsolete elements be discarded for organisations to maintain their success. As seen in figure 3. Influence of a transformational leader Beliefs, values, and assumptions of the founder Adaptation to environmental change over time Current Organisational Culture Evolution of organisational culture Figure 3 the evolution of organisational culture by K.Kerwin and N.Fins Definition of culture: Many people think of culture as national culture which incorporates the idiosyncrasies of a certain race or tribe of people, traditions and methods which have been from generation to generation. Kroeber and Kluckhohn (1985) Culture is defined more broadly than just national culture, although national culture can not remove from the definition, a fact that will become evident. Culture consists of a group of group of people and contains the values that are significant to the group, be it consciously or otherwise. One clarification that national culture can develop for certain values the importance to this study, but the fact that it is part of national culture is incidental. However there is a common problem faced by all the theorists researching culture, that it is exceptionally difficult, if not impossible, to precisely define what organizational culture is. Both Schein (1992:12) and Brown (1998:12) define culture thus: [Culture is] A pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think and feel in relation to those problems. Schein (1992: 12). Organisational culture refers to the pattern of beliefs, values and learned ways of coping with experience that have developed during the course of an organisations history and which, tends to be manifested in its material arrangements and in the behaviour of its members. Brown (1998: 12). Hofstede (1985:347:357) has defined culture as being the collective programming of the mind, which distinguishes the members of one group or category from another. For the purpose of this study, the definition of Schein and Brown will be adopted. Corporate Culture Culture can be defined not only at the national level but also at the organisational level. This concept is known as corporate culture. The culture of an organisation defines appropriate behaviour, bond and motivates individuals and asserts solutions where there is ambiguity. It governs the way a company processes information, its internal relations and its values (Hampden-Turner C., 1990, p11) Models of Corporate Culture There are a whole host of approaches that seek to identify and qualify an organisations culture. In the main, there are two approaches that theorists use to model or explain organisational culture. These are: à ¢Ã¢â€š ¬Ã‚ ¢ Qualitative observational analysis, ethnographical study. à ¢Ã¢â€š ¬Ã‚ ¢ Quantitative analysis, phenomenological study. Schein (1992:17) also recognises that there are different layers of an organisations culture, which are illustrated in the Figure 4 below. ARTEFACTS Visible organisational structures and processes (hard to decipher) ESPOUSED VALUES Strategies, goals, philosophies (espoused justification) BASIC UNDERLYING ASSUMPTIONS Unconscious, taken-for-granted beliefs, perceptions, thoughts and feelings (ultimate source of values and action) Figure 4: Schein (1992: 17) Layers of Culture This type of assessment is a valid approach, but it does not arrive at an overall view of the observed culture and merely provides observations of specific attributes of a culture. Johnson Scholes (1999:73) make use of similar areas for observation and take it a stage further. They place these observations in context with the physical manifestation of the organisational culture to define what they call The Paradigm of an organisation. The tool they use for this is referred to as a Cultural Web. The Cultural Web is a representation of the taken-for-granted assumptions, or paradigm, of an organisation and the physical manifestation of organisational culture. Johnson Scholes (1999: 73). The Cultural Web takes the ideas of Schein (1992:17) and Hofstede (1985:344-357) and merges them into an amorphous collection of cultural indicators that help the organisation understand its complete self. It would therefore be a mistake to conceive of the paradigm as merely a set of beliefs and assumptions removed from organisational action. They lie within a Cultural Web which bonds them to the day-to-day action of organisational life. Johnson Scholes (1993: 61). Symbols Power Structures Organisa-tional structure Routines and rituals Stories The paradigm Control Systems Figure 5: Johnson Scholes (1993: 61) Cultural Web Organizational culture can be defined as the composition consists of opinions, values, attitudes and behaviours models that are useful to describe the character of the organisation members. This system, which can be found in the organization, guides people `s attitudes. Organizational culture can also be is a set of operating principles that determine how people behave in society. This form base of observable behaviour of people beliefs, values and assumptions that govern their activities. Organizational Behaviour (Barhate Mangesh 2009, p 20) Organizational culture is an essential set of beliefs, perceptions, thoughts and emotions that each member of a group takes for granted (Schein, 1992). These assumptions have become so deeply imbedded in the psyche of a culture that incongruent cultural behavior is unthinkable. The premise is difficult to change, because they are not confronted or debated (Schein, 1992). Perceptions Human beings have the ability to construct perceptions. Perceptions can be seen as selective processes, since human beings do not passively record every detail of the world presented to their senses. Selection is accomplished by active engagement with the environment and the perceiver constructs it in the most suitable informative manner. (M.Sullivan 2000.p.45) Furthermore, it steers the perceiver towards what is relevant and important for the present purpose. Reality can be seen as too complex to be known completely and categorisation can help since it assures us that we know what we need to know (Ekenvall et al 2000:13-14). Cultural Change Approaches Ranson (2001:25-26) believes that change can be planned and implemented by focusing on changing individuals and their behaviour. He proposes a three-stage process: à ¢Ã¢â€š ¬Ã‚ ¢ Unfreezing the current paradigm. à ¢Ã¢â€š ¬Ã‚ ¢ Introduce change and move the culture. à ¢Ã¢â€š ¬Ã‚ ¢ Refreeze into the new paradigm Aside from the aforementioned, two major approaches to changing an organisation culture have been identified: the top down and the bottom up (Thornhill, Lewis et al., 2000:98-102).In the top down, which is sometimes referred to as the culture engineering approach (Palmer Handy 2000:37-46), it is assumed that the management and in particular the top management of an organisation has full knowledge of the desired values, norms and the behaviour expected of all organisational members to achieve success. The success stories at British Airways and other organizations are typical examples of the top down approach. Despite the reported achievements, this approach has been questioned and criticized for being strong in rhetoric but weak in practice (Watson 1996:323-342). In contrast, the bottom up approach attempts to bring about culture change in a participative and interactive manner. Under this approach, one or few pilot units or sections become the focal point for culture change. The lessons learned in the pilot units, which eventually become role models, are used to spread the desired changes to other parts of the organization. The bottom top approach provides greater opportunities for employee involvement in culture change. This approach brings about unified teams and commitment because of regular meetings between staff and management, working across teams rather than functional silos and sharing information and knowledge across all groups. According to Peter Drucker,(2008) One of the main tasks of management should be in making people capable of joint performance, to make their weaknesses irrelevant. This will create harmony in working together, equilibrium in thoughts and actions, goals and achievements, plans and performance, products and clients. THEORETICAL FRAMEWORK In this chapter I would relate the force field theories in an in depth study to the problem of accepting the PACE project ,which would help in finding the driving forces and the resist forces to change and would help determine how the preferred PACE project . However as mentioned in the various literatures, for the management of an organisation which is reacting to, or planning to change will be faced with forces acting to facilitate the change and forces acting against it. Thus this force are important for any type of changes, they form the frame work for transformational change.

Fantasy vs. Reality Essay

Blanche is sufficiently self-aware to know that she cannot survive in the world as it is. Reality is too harsh, so she must somehow create illusions that will allow her to maintain her delicate, fragile hold on life. â€Å"A woman’s charm is fifty percent illusion† (scene 2) she acknowledges to Stanley. Later in the story line when Mitch wants to switch the light on so that he can get a realistic look at her, she tells him that she does not want realism, she wants magic. When Mitch turns on the light during that scene it reveals much more to the audience than just what she really looks like, but it shows that all this time she has been living her life in the dark, hiding herself in the murky shadows of her promiscuity. Her ultimate goal was to manipulate reality until her fantasy becomes reality. She wants life to be lived in a permanent romantic glow, like the light that lit up the entire worlds when she first fell in love. But in this play, reality dominates. The realism of the setting, with its down-to-earth characters and the sounds of the busy life of this corner of New Orleans, suggests that Blanche’s illusions are not going to be sufficient. The fact that Blanche is probably aware of this too is what wins her the sympathy of the audience. Eventually, her thin hold on reality disappears altogether and she takes refuge in an illusory world in which she is about to go on a trip with her imaginary rich beau. The more desperate Blanche becomes in her loneliness, the more deeply she digs herself into an alternate reality, where she is the author of her own demise. Fantasy can be a hard mind set to overcome for most people. The more a person repeats a lie—the more that person starts to believe it is reality. This is one of many themes that can be related to everyday life.

Globalizaiton esse

Balancing the Paradox of Localization and Globalization: Research and Analyze the Levels of Market Involvement for Multinational Carmakers in China's Market Authors: Chin June Jiao Gagging Tutors: Dry. Philippe UDDI, Dry. Mikhail Lundeberg Program: Master's Programmer in Leadership and Management in International Context Subject: Level and semester: Master's Thesis Masterly Spring 2008 Baltic Business School CHIN June ;JIAO Stating 16/05/2008 Acknowledgements Our Personal Thanks We want to thank the following people for their continued supports throughout this p Seagram and their help in writing this thesis.Without their help, this thesis would not have been possible. In the first place, we would like to give thanks to our professor, Dry. Philippe UDDI for his supervision, advice, and guidance all through this research. Above all and the most needed, he provided us great encouragement and support in various ways. We also sincerely appreciate Mr.. Mikhail Lundeberg for his encourageme nt, supervision, constructive suggestions and professional advices to us during the research. His crucial contribution to the thesis is of great significance. His involvement with his originality has rigged and nourished our intellectual maturity.Abstract Field: Master thesis in change management Number of Pages: Title: Chin June ; Jiao Gagging Supervisor: Mikhail Lundeberg, Baltic Business School, Kalmia, Sweden Submission Date: 16th May, 2008 3 Executive Summary: Multinational Corporations (Mans) are facing the paradox of globalization and localization in entering each new market. Generally, there are two perspectives which regard to how a NC configure its crossbred activities: The first is global convergence perspective, which focuses on leveraging corporate resources and attaining global synergies.The second is international diversity perspective, which lays more emphasis on local adaptation and harnessing diversities s. Both perspectives have their pros and cons, a balance betw een international standardization and local adaptation is vital. For the major Auto China market is as clear as day to everyone. This paper focuses on how the major Auto Giants balance the paradox of globalization and localization in the China market. In other words, how the Mans deal with the dilemma of globalization and localization under different strategic contexts?The eavesdropping auto market is one of the embodiments of that transfer process. So, our research on the major carmakers' activities in China's automobile industry lies in the current issue of the rise of China. The paradox of globalization and localization for multinational companies is not new anymore; however, it doesn't necessarily meaner that they are invalid or meaningless. Instead, it is a forever topic as the countries in the world is more and more economically interrelated.Moreover, the theory itself has been developing ever since. Nowadays, multinational companies are dominating the world economy, so is goi ng to be in China. Combined with the background of China's unique business environment, the theory could be further applied and developed. The free participate on of Mans in the China's market and their fierce competitions is the reason why ordinary Chinese customers are enjoying a great variety of commodities, comparing to 15 years ago when only limited types of inferior products were available.With regard to the choice of the industry, several industries were available for us to study the localization of Mans in the China market. Besides our personal interests on it, automobile industry is better than any others for researching Mans' global strategies. The automobile industry, due to its importance, is a popular topic in the academia. As a result, the accessibility of relevant literatures is high,

The Finance Assessment Of The Merchant Of Venice - 1388 Words

Applied Finance Assessment I. Introduction â€Å"My ventures are not in one bottom trusted, Nor to one place; nor is my whole estate† (Shakespeare et al., 2007, Scene 1 Act 1) This quote discussing the diversification of Antonio’s investments in the first act of Shakespeare’s play â€Å"The Merchant of Venice† was written in the 16th century. But it wasn’t until 1952 that Harry Markowitz wrote his paper â€Å"Portfolio Selection† that made him â€Å"the father of modern portfolio theory†(Markowitz, 1999). Since then, the use of statistical tools by financial professionals has become very common. In this report, the performance of Microsoft Corp. (hereinafter called MSFT) and Apple Inc. (hereinafter called Apple) will be analysed, by looking at both monthly and yearly, simple and excess returns. First, the descriptive statistics of each individual stock will be examined, and the â€Å"Efficient Frontier† and â€Å"Capital Market Line† will be drawn, then the performances of the two shares against each other will be compared, and finally an examination of the performances of both companies using CAPM. A ll the calculations are found on an excel file that will be referenced throughout this report. II. Analysis 1. Descriptive statistics Looking at the Buy and Hold Return (MSFT 37833.33%, Apple 17480.65%) and Compounded Annual Returns (MSFT 23.63%, Apple 20.28%) of both stocks over the whole sample period, it is noticed that MSFT generates a higher return. In addition, MSFT had higher simple yearly returnsShow MoreRelatedThe Merchant of Venice by William Shakespeare Essay example1553 Words   |  7 PagesThe Merchant of Venice by William Shakespeare The Merchant of Venice is a play full of different relationships ranging from love and friendships to hate. 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Other events in world history which had a major influence in shaping accounting were the Industrial Revolution (1600s) and the Great Depression (1930s)Read MoreFoundation Course26234 Words   |  105 Pages Revolving Loans_______________________________________________________ _60 Term Loans ___________________________________________________________6 1 Syndicated Loans/Club Loans _____________________________________________62 Export-Import Finance ___________________________________________________63 Factoring ____________________________________________________________ _64 Bill Discounting_________________________________________________ ________64 Structuring of Loans ___________________________________________________66Read MoreIntern Report on Credit Risk Management of Ncc Bank Limited8134 Words   |  33 Pagesthan expected. This includes the possibility of losing some or all of the original investment. It is usually measured by calculating the standard deviation of the historical returns or average returns of a specific investment. A fundamental idea in finance is the relationship between risk and return. The greater the amount of risk that an investor is willing to take on, the greater the potential return. The reason for this is that investors need to be compensated for taking on additional risk. All creditRead MoreCareer Opportunities for B.S. Accountancy Students6080 Words   |  25 PagesLuca Pacioli develop the modern bookkeeping system â€Å"modern of venice† which earned him the title of Father of Accounting. Even at this time Fr. Luca Paciolo is considered as the Father of Accounting (Manuel, 2009). While in 15th century the Italian merchants usually entrust their properties to their servants who were required to keep track of their daily activities which composed of the properties or assets, owned by merchants and the debts or the liabilities owed to others are all beingRead MoreThe Ottoman Empire ( 1299 ) Essay6958 Words   |  28 Pagestwentieth century. It explores the changing relationship between the Ottoman state and Europe as European commerce rose ascendant and an emphasis on the balance of power exerted an influence on European political culture. This essay concludes with an assessment of the partition of Ottoman territories in the wake of Ottoman decline. OTTOMAN STAGNATION AND THE RISE OF EUROPE Ottoman Stagnation and the Rise of Europe By the beginning of the seventeenth century, the Ottoman Empire, a diverse and expansiveRead MoreThesis on Capital Structure26836 Words   |  108 Pagespower. It would be worthy and productive if such amount is collected from various people and utilized in proper way. Banks are essential financial institutions. They are the principal source of credit that provide short term working capital finance. They contribute to the economy in different manner. They collect money from savers and invest in lucrative sectors. They make profit by paying less for savings than what they charge to the borrowers. Therefore, banks could play a key role in reducingRead MoreThesis on Capital Structure26846 Words   |  108 Pagespower. It would be worthy and productive if such amount is collected from various people and utilized in proper way. Banks are essential financial institutions. They are the principal source of credit that provide short term working capital finance. They contribute to the economy in different manner. They collect money from savers and invest in lucrative sectors. They make profit by paying less for savings than what they charge to the borrowers. Therefore, banks could play a key role in reducing

Essay about The Study of Anthropology and the Humanities

The humanities are a broad multidisciplinary field of study where its disciplines aren’t in just one department. Therefore, studying the humanities correlates to the study of anthropology. Simply put, anthropology is the study of humanity and the origins of human beings. Learning about the humanities can help those studying anthropology because the humanities looks into understanding and exploring the human condition. There is an idea of culture that is used to describe what humans do. Anthropology explores what culture is, how it influences society, and why the idea of culture is important. Studying anthropology also looks into the various cultures around the world and the diversity that makes the human race. A basic concern for†¦show more content†¦Genesis is an important text to study because it explores the very beginning of time and the sole birth of the first recorded humans on earth. Crumb, a non-believe, retells of the story of humans and the civilization that they first existed in the Bible. Studying history is important to anthropology because of historical particularism. Historical particularism, an important concept in anthropology, means that each society was the outgrowth of the past. It is argued that â€Å"if you want to get to know someone, it helps to know where they come from (Lassiter 19). To get a deeper understanding of the origins of humanity, it helps to study a text that speaks of the beginning of man’s existence. Genesis is a book that takes the Book of Genesis from the Bible and transforms it into illustrated comic. The first three chapters of Genesis talk about the beginning of time and how God created the Earth and the first human beings, Adam and Eve. Historical particularism also says that each society has a unique historical past. The most important thing to understand about why a particular society is different from another is rested in their particular history (Lassiter 18). Genesis, as Crumb illustrate s, covers the origins of man and the history of humanity in the very conception of man. Crumb’s illustrations provide readers with some knowledge of the nature of man and how humans were later affected by key events in the bible. The Bible, and especially Crumb’s rendition ofShow MoreRelatedAnthropology : A Study Of Humanity1202 Words   |  5 PagesGenerally, anthropology can be defined as the study of humanity. This includes every aspect of the human condition: language, history, culture, biology, past and present. Anthropology is all encompassing and due to its breadth, it can be considered both a study in humanities and science. However, anthropology is easily distinguishable from both hard sciences and humanities. The aspects that distinguish anthropology lie mostly in the methodology that anthropologists use to study human beings. MethodologyRead MoreAnthropology Is The Study Of Humanity1576 Words   |  7 PagesAnthropology is the study of humanity. Being an a nthropologist is not just about digging up artifacts and studying other people. It becomes more when one takes that information and puts it to good use. However, how this knowledge is used is be up to the anthropologist and results in the occupation being very broad with many different opportunities. During my research, I discovered the basics about the career, how students can prepare for it, the advantages, and the disadvantages of being an anthropologistRead MoreAnthropology Is The Study Of Humanity959 Words   |  4 PagesThough Anthropology is the study of humanity, early anthropologists only focused on men during their ethnographic research of various cultures, leaving out women and children. Anthropology has adapted allowing modern anthropologists to focus on all members of society. Considering men were the focus of the discipline for so long, you would not expect there to be a gap in such a fundamental aspect of human evolution, men as fathers. In Embodying Culture, Tsipy Ivry, writes that, generally, an IsraeliRead MoreApplied Anthropology: Domains of Application Essay1502 Words   |  7 Pages Applied Anthropology is difficult to fully implement into a being’s existence. When using applied anthropology, many factors must be taken into account such as the Darwin approach, theological approach, or any other specialized field of anthropology. All can have an effect on human culture and relationships, but all have their benefits and harms that can behoove or dismay a human individual in their field of study. The study of humanity is unfortunately as fallible as humanity itself, and toRead MoreThe Full Scope Of Human Life871 Words   |  4 Pageswhat it truly means to be human. Many fields such as history, psychology, and sociology all offer a perspective in the study of humanity, but there are distinguishable from anthropology. Anthropology differs from other humanities fields due to its holistic nature, comparat ive research methods, and the strong emphasis on fieldwork and participant interaction. Anthropology is the study of people throughout the world, their evolutionary history, how they behave, adapt to different environments, communicateRead MoreEssay on Physical Anthropology: The Link between Human Nature914 Words   |  4 Pages Physical anthropology â€Å"is in large part, human biology seen from an evolutionary perspective† (Jurmaln, Kilgore Trevathan, 2011). By this statement, I believe the authors mean that physical anthropology studies human biology with an evolutionary viewpoint rather than a scientific or medical viewpoint. Anthropology, as a broader science, is concerned with and studies human culture and the evolutionary aspects of human biology. Since culture affects human beings and human beings affect cultureRead MoreHow Technology has Changed Anthropology872 Words   |  4 PagesHow technology has changed Anthropology â€Å"Anthropology is the most humanistic of the sciences and the most scientific of the humanities† – Alfred L. Kroeber Anthropology is holistic. Humans are social beings more than anything, but with underlying psychological, biological and cultural connotations. The field of anthropology encompasses everything and anything having to do with humankind throughout history. Anthropology attempts to answer the tough questions about the human condition. What influencesRead MoreAn Analysis Of Nancy Scheper Hughes Article1270 Words   |  6 PagesIn Nancy Scheper-Hughes article she draws on her fieldwork in South Africa, Cuba and Brazil where she encountered a challenge to sociocultural anthropology as she saw a transition from her using an objective model to a moral model. She has calls for an ethically grounded, militant anthropology because she sees the importance of being fully involved in one’s own research rather than just simply being an observer. According to Hughes, acting primarily as a witness does not allow you to fully understandRead MoreThe World A Global Village1644 Words   |  7 Pa geslack of a fixed process in society has forced anthropologists to study humans and the mechanisms of societies across the world. This includes accounting for the changes that are taking places through colonialism, economic transformations, media culture, and many social-cultural paradigms, which seem to be making the world a global village. From the past, historians and sociologists have looked at how these dynamic changes affect humanity, and the role they play in shaping the future of social humanRead MoreImportance Of Time, Context And Material1309 Words   |  6 Pagesuse in archaeology, is most important to the distinctiveness of archaeology as an anthropological discipline? Introduction If we were to imagine all the humanities, and especially the anthropological disciplines at the centre of them, together with the natural sciences trying to form some sort of grand narrative – a full picture of humanity that would include answers to all the thousands of questions we ask about our origins and history, our societies, our place in the universe, politics, economics

Agriculture in Schools - 644 Words

Students do not have to be a cowboy to be part of the largest student organization in the entire world! There is a wide range of showing, judging, leadership teams and competitions. Not only that but scholarships! To collages that see students long term goals in agriculture. Most of agriculture students already took a Career Development Collage class before even graduating high school. Having agriculture in schools motivates students to pursue a career in agriculture with FFA, scholarships, and career development. FFA is one of many extracurricular activities students can take in agriculture classes. Just because students are in agriculture or FFA does not mean they are a farmer, wear cowboy boots, and Cinch shirts. It is not only boys in FFA, girls are some of the main participators in agriculture. â€Å"Andrà © Hall lives in the city and has never plowed a field or fed a hog, but she proudly wears the blue jacket long associated with the organization once called Future Farmers of America.† Sometimes students do not know that even in the big city they have resources in agriculture. Agriculture is all around the world. There is a big variety of different activities in FFA, or in agriculture in general. A member of Future Farmers of America, Rebecca Moore, explains she, â€Å"didn’t know what she could raise living in the city,† an agriculture project. Stock showing is almost a sport. People come to watch just like students would at a football game. Students do students be st. The onlyShow MoreRelatedBecoming An Agriculture Teacher At The High School Level Essay1016 Words   |  5 Pageseither Agricultural Education or Biology, so when I chose my major in school, I just picked both. I love social interaction and leaving an impact on someone, however, I love the sciences like biology and chemistry. Throughout my entire high school career, I fell in love with agriculture and Future Farmers of America (FFA), so currently, the career I am looking into with excitement is becoming an agriculture teacher at the high school level. I have researched the field immensely, however, I never formallyRead MoreThe Influence of Agriculture Educator Essay examples1423 Words   |  6 PagesAgriculture Educator In May of 2010 a group of students dressed in blue corduroy jackets came to Athens Christian School to visit during a chapel service. Georgia FFA state officers, Cain and Filipe, spoke about the endless possibilities one could enjoy while in an organization called FFA. These state officers spoke with confidence and excitement as they talked about agriculture playing a vital role in the lives of students. One major concept they spoke about was how in order to be in FFA one hasRead MoreAgricultural Education And Agriculture Education1134 Words   |  5 Pageseducated in agriculture that meant they would end up working with livestock or crops. As I continued on with my education in agriculture, I came to find out that there is so much more when it comes to agricultural education. It is really two parts that came together as one. The first part is agriculture which is the more science based and the second part is education which deals more with involved learning. Both are separate but work together in order to communicate what agriculture is all aboutRead MoreAgriculture Business and Management Essay example942 Words   |  4 PagesI want to major in is Agriculture Business and management. The reason why I want to major in Agriculture Business is because agriculture is an important aspect of every society for its social, economic, and environmental growth. I first heard of this career from my agriculture advisors, at Westminster High School’s farm, when I was being shown a list of jobs and careers that involved agriculture. I was interested in this career because I have a general interest in agriculture and farming, which isRead MoreA Brief Look at Agriculture Education1009 Words   |  4 PagesAgriculture Education Most people do not know that George Strait went to college to be an agriculture educator. George went back to college to get his degree as an agriculture educator in 1978. As an agriculture educator you get the advantage of teaching multiple pathways like plant science, agriculture business, general agriculture, biotech, food products, natural resource, and power technology. With so many pathways there is never on day the same as another. I want to be an agriculture educatorRead MoreGovernment, Schools, and Companies Must Fight Childhood Obesity856 Words   |  4 Pagesthree meals at school. As stated in the article, School Meals Need to Get Healthier: Report published in Healthday, â€Å"About 30.6 million school children participated in the school lunch program in 2007, and 10.1 million children had school breakfasts. In 2007, schools in the program served about 5.1 billion lunches and 1.7 billion breakfasts† (Healthday). This staggering number directly relates to the chil dhood obesity problem in America. There are many people involved in the school lunch and breakfastRead MoreThe Overlooked Area Of Poverty Essay1292 Words   |  6 Pagesof poor people depend on agriculture. The condition of relying on agriculture means that primary source of food and income for those poor people come from agriculture that they have made. Unfortunately, agriculture was not prioritized at the goal and target levels. Agriculture was mentioned at the indicator level under target three of goal eight (Develop a Global Partnership for Development). It was set to measure market access, which was seen as a huge gap that agriculture was overlooked in the MDGsRead MorePersonal Narrative : My Life Changed Forever1249 Words   |  5 PagesOn September 2, 2014, my life changed forever. This was my first year in high school, and as a freshman, I had my very first agriculture class. Throughout the year, I decided that a career in agricultural education would be in my future. I en joy working with students to better themselves and preaching the significance of agriculture. I want to impact the lives of our younger generation just as much as my two agricultural teachers have mine. One day, I looked up the average salary of an agriculturalRead MoreHistory Of Agriculture Education And Ffa1725 Words   |  7 Pagesnever realized that Agriculture Education isn’t just about farming. My mission in life is to represent Agriculture Education and teach others about it and how much it has to offer people. Through the history of Agriculture education and FFA to the unmeasurable effects it has on people. Agriculture education and FFA, go hand in hand together since 1928. Agriculture education has actually been around much longer than FFA because records show that the very first form of agriculture education was fieldRead MoreProposed Defunding Of Agricultural Classes On The Nation s Children1104 Words   |  5 Pagesagricultural classes in his state. Think about this, the governor of a state where one in four jobs in Illinois are directly related to agriculture wants to give a grand total of zero dollars to the Future Farmers of America along with ag classes in general. This is the reason that schools not only should offer agriculture related classes, but in order to graduate from high school every student should at least take one class of ag. At the end of the day all people must know where the nation’s food comes from

Nursing for Patient Satisfaction and Health - MyAssignmenthelp.com

Question: Discuss about theNursing for Patient Satisfaction and Health. Answer: Patient Satisfaction as an Outcome of Individualised Nursing Care According to this article, person-centred care results in utmost patient satisfaction and health improvement that are considered as positive outcomes. As the patient stays away from the family and faces ill health thereby, individualised care makes the patients feel valued. Moreover, individualised care also provides an opportunity for the nurses to care about the patient efficiently resulting in positive health outcomes. A New, Evidence-based Estimate of Patient Harms Associated with Hospital Care According to this article, the nurses need to follow the appropriate procedure of giving oral medication dosage to the patients. This ensures health issues for the patients as the nurses are already aware of the oral medication dosage. This helps in health improvement thereby, reflecting positive health outcomes. Effect of an Infection Control Programme on Bacterial Contamination of Enteral Feed inNursing Homes This article highlights the significance of maintaining hygiene while dealing with the patients care. This helps in preventing bacterial infections within the patients and giving rise to related health issues. As the patients are vulnerable towards infections therefore, maintaining hygiene reduces the risk of bacterial infections within them. Study Guide for Medical-Surgical Nursing: Assessment and Management of Clinical Problems According to this article, it is important for the nurses to know if they are allergic to any kind of medications. At certain instances, the patient may develop allergy due to the constituents of the medicine though it treats the disease. Therefore, the patients need to be given medication with different constituents that the patient is not allergic to. Ugandan Medical and Health Sciences Interns Infection Control Knowledge and Practices This article highlights the significant characteristics nurses need to follow while caring for the patients. The nurses need to be aware of the previous medical dosage and conduct a routine check up before or after taking the medication. This allows the nurses to know if the medicine is working appropriately for the patient or causing pain to the patient. Math Anxiety, Self?Efficacy, and Ability in British Undergraduate Nursing Students The article highlights the characteristics that nurse needs to have while taking care of the patient. This allows the nurses to give proper medicine dosage to the patients thereby, avoiding any mistakes. Therefore, the nurses have to keep in mind the 10 rights of drugs administration while dealing with the patients. Certain principles include if the patient is allergic to any drugs and whether the medicine has been swallowed. References Ho, S.S.K., Tse, M.M.Y. and Boost, M.V., 2012. Effect of an infection control programme on bacterial contamination of enteral feed in nursing homes.Journal of Hospital Infection,82(1), pp.49-55. James, J.T., 2013. A new, evidence-based estimate of patient harms associated with hospital care.Journal of patient safety,9(3), pp.122-128. Kamulegeya, A., Kizito, A.N. and Balidawa, H., 2013. Ugandan medical and health sciences interns infection control knowledge and practices.The Journal of Infection in Developing Countries,7(10), pp.726-733. Lewis, S.L., Maltas, J., Dirksen, S.R. and Bucher, L., 2015.Study guide for medical-surgical nursing: Assessment and management of clinical problems. Elsevier Health Sciences. McMullan, M., Jones, R. and Lea2y, S., 2012. Math Anxiety, Self-Efficacy, and Ability in British Undergraduate Nursing Students.Research in Nursing Health,35, pp.178-186. Suhonen, R., Papastavrou, E., Efstathiou, G., Tsangari, H., Jarosova, D. and Leino-Kilpi, H., 2012. Patient satisfaction as an outcome of individualised nursing care.Scand J Caring Sci,26, pp.372-380.